It further says that Uber targets intoxicated passengers as a safe ride for riders who have been drinking.
As an example of the failings of Uber's background checks, the complaint cites the more than 8,000 drivers in MA who were pulled off the road after the state government chose to introduce more stringent screenings and reviewed the records of the 71,000 people who drove on Uber or Lyft.
The complaint describes several actions Uber could have taken to prevent assault, including barring registered sex offenders from driving on Uber permanently; requiring in-person screenings for drivers; installing video surveillance in Ubers; performing criminal background checks every six months; requiring drivers to tell Uber within 24 hours if they are indicted or charged with any felony involving violence or issued a restraining order related to domestic violence; and a host of other potential solutions.
The lawsuit claims that by labeling itself as a "technology" company instead of a "transportation" company, that Uber has been able to avoid costlier background checks. It is time for Uber to "Do the right thing". "These allegations are important to us and we take them very seriously", an Uber spokesperson said.
We've embedded the legal complaint below.
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Uber has been hit with yet another lawsuit, after two women filed a class action legal complaint accusing the company of not doing enough to protect riders from rape, which they claim to be direct victims of. That lawsuit alleged that Uber mishandled the incident and that company executives improperly accessed her medical records because it doubted her account of the incident.
It cites the #MeToo campaign, which emerged on social media following the harassment charges made by numerous women against film mogul Harvey Weinstein, for prompting "hundreds, if not thousands" of female passengers to implicate Uber drivers in tweets reporting sexual assaults.
Uber employs two million drivers worldwide, so it's inevitable that some of them will go on to commit crimes.
Uber asks its passengers to rate its drivers on a five-point scale, some say it could be doing more to encourage riders to report more detailed concerns.
This lawsuit comes as the ride-hail company is working to revamp its image after a tumultuous year wrought with public scandals. The company was banned in New Delhi as a result of an alleged rape in that Indian city, and MA denied licenses to more than 8.000 Uber (and Lyft) drivers based on more stringent guidelines in the state.